An industry (and opportunity) like no other
Job Role and Description
Roles & Responsibilities
The Trainee Service Engineer role offers a continuous, structured training program and we are happy to consider applications from those with limited commercial experience. The ideal candidate should be able to demonstrate their ability to learn quickly, consume detail and pride themselves on improving our client support experience. In addition to our structured in-house training, we encourage and support all team players to engage in external educational training that we pay for with time off to attend.
We pride ourselves on our supportive home working environment, team spirit and the continuous development of our team players. This position will join our existing 24/7 team and we are open to anybody with a technical mindset who is clear and concise in verbal and written communications. You will be dealing with our multinational and multicultural client base who have high demands for fast response to their mission critical systems.
Starting Salary: £18K to £20K
It’s a full time position, working to the Panama Schedule with an additional 22 days annual leave and benefits package.
The position would suit somebody who is looking to get into their first role in engineering support, you will ideally have GCSE, A level or higher level education in Computing, ICT or similar disciplines. However you should still apply if you can display confidence and interest in anything technology based.
Familiarity with cloud based software and an interest in problem solving would be an advantage to picking up the role quickly.
This is a fully working from home role and while we will provide you with full training and continuous support from the team, it is essential that you are a self-starter and are comfortable working remotely.
- A genuine “can do” attitude
- See challenges as opportunities more than obstacles
- Believe in iteration over perfection
- Would rather spend an extra 25 minutes of your day to hand-off completed job rather than delay the whole team the next morning
- Would see a missing detail in a specification as an chance to be self-directed rather than the chance to put the task on-hold